“Support Is the Nervous System’s Green Light” is all about what genuine support actually looks like when teams come back to the office. I chat with Nicole about why small perks and performative gestures don’t cut it, and why real support is about listening, echoing, empathising and then working toward solutions together. We unpack how returning staff can feel threat‑triggered (hello, amygdala), why that drains our capacity to think, and how leaders can reset the nervous system by offering practical, concrete help — not empty phrases or token gestures.
We also get into the nuts and bolts: re‑onboarding adults (yes, it’s necessary), rebooting norms and ground rules, and teaching rapport‑building as a real skill. Expect candid examples, a few laughs, and straightforward tools you can use in one‑on‑ones to make support feel genuine — not performative. If you lead people or are trying to survive the return‑to‑office shuffle, this episode is for you.
